Trevi Onyx Above-Ground Pool

Yes, a liner is included with the purchase of the pool. Depending on the model chosen, different liner patterns or options may be available. Consult the product sheet or a representative to find out what choices are available.

An above-ground pool made in Quebec is designed to withstand local weather conditions and meet the needs of Quebec families. It offers a design adapted to harsh winters, temperature variations, and local installation realities, while promoting local expertise.

Yes. Depending on the model you choose, you can customize certain elements of your pool, including the liner pattern, wall model, and certain equipment. Available options may vary from one pool to another; consult an advisor or the product sheet to find out what options are available.

Yes. Trévi above-ground pools are designed to withstand Quebec's climatic conditions. Their durable materials and robust structure allow them to withstand temperature variations, frost, and bad weather, provided the pool is properly installed, maintained, and closed for the winter.

To choose the right model, first consider the desired durability, your budget, the number of swimmers anticipated, and the shape of the pool that best suits your yard. A round pool generally offers a good space-to-price ratio, while an oval pool may be better suited for a narrower plot of land or for those who desire a longer swimming length. Our advisors can also help you compare models based on your priorities.

Browse our collection of above ground pools online to see the models available on the web and in our stores. You can compare sizes, shapes, features, and availability to choose the pool that best suits your yard.

A round pool generally offers more swimming space for its price and can be easily installed in a regularly shaped yard. An oval pool is more suitable for narrower or rectangular plots and allows for a longer swimming area. The choice primarily depends on the available space, the number of swimmers, and the layout of your yard.

Choose a pool that leaves enough free space around the structure for easy installation, maintenance, and circulation. Before determining its location, also check for electrical wires or any other obstacles that could limit installation. It is also important to comply with the municipal regulations in force in your area.

Yes. The site must be accessible and clear before delivery. The pallet will be dropped off directly at the entrance or at the location agreed upon with the in-store advisor, provided that this location is accessible to the delivery truck.

Yes. Accessories and equipment included with your pool are normally delivered at the same time as the pool. In some cases, however, an item may be shipped separately depending on its availability.

Contact your advisor as soon as possible so that the situation can be corrected before installation. You can also reach Trévi at 514 228-7384 and select the "Above-ground Pools - Delivery" department.

Upon receipt, please check the packing list and verify that all items for your pool are present and in good condition. In case of any missing or damaged parts, please contact us promptly so that we can take action before the scheduled installation date.

Yes. The entrance or designated location for dropping off the pallet must be easily accessible to the delivery truck. Ensure that the path is clear and that no vehicles, branches, wires, fences, or other obstacles block access. If the truck cannot reach the designated spot, the order will be dropped off at the nearest accessible location.

The pallet containing the pool will generally be delivered directly to the entrance of your property. If an obstacle, lack of space, or ground condition prevents access, it will be placed at the nearest accessible location.

We strongly recommend that someone be present at the time of delivery to confirm the drop-off location for the pallet and to check the condition of the order. If you cannot be present, please ensure that the agreed-upon location is easily accessible and clearly marked.

Delivery times vary depending on the model chosen, its availability, your region, and the type of order. For an in-store purchase, your advisor will be able to confirm the estimated delivery time. For an online order, tracking information will be sent to you as soon as the pool is dispatched for delivery.

For a pool purchased in-store, the delivery date is confirmed in advance according to the terms agreed upon with your advisor. For a pool purchased online, you will receive a tracking number shortly after your order to track your pool's journey.

Yes. For above-ground pools with installation, delivery is available within a 50 km radius of Trévi megastores and in certain eligible cities. For pools without installation, delivery is available in most cities in Quebec, with a few exceptions. Enter your address during the checkout process to confirm the delivery options offered in your area.

With proper ground preparation and by following the provided instructions, installation can be carried out by individuals (2-4 people). It is important to adhere to the manufacturer's steps and recommendations to ensure the pool's stability and durability.

Yes, installation is included only with products named “above-ground pool with installation”. For above-ground pools sold without installation, complete documentation and an explanatory video are included to guide you step by step. Installing an above-ground pool is very achievable with 2 to 4 people, with proper preparation and by following the instructions provided.

If the site is not clear or accessible on the scheduled day, the installation will have to be postponed. Please notify us as soon as possible if you foresee a problem so that we can reschedule the appointment.

Filling can begin once all pool components are correctly installed, assembled, and screwed in place. Follow the installers' instructions or the installation manual before turning on the water supply.

Yes. You will need to schedule an appointment with a qualified electrician to perform the necessary electrical connections for the installation of the pool and its equipment. It is recommended to coordinate this appointment with the planned installation date.

Yes. A municipal permit is generally required before installing an above-ground pool. Contact your municipality for information on regulations, required clearances, and necessary documents.

Ensure sufficient space around the pool for installation, maintenance, and safe circulation. The minimum required distance may vary depending on your municipality's regulations and your property's layout.

No. The removed sod, cardboard boxes, and other packaging materials remain on site. The client must plan for their removal or disposal after installation.

Yes. The ground must be perfectly level to ensure the stability of the pool and uniform water distribution. Uneven ground can put uneven pressure on the structure and lead to damage. If the installation is carried out by our professional teams, they will take care of the necessary preparation and leveling.

If the installation is carried out by our professional teams, simply ensure that the area is clear, easily accessible, and free of any obstacles before their arrival. If you are installing your pool yourself, you will need to prepare and level the ground according to the instructions in the installation manual, specifically by removing grass, roots, rocks, and any elements that could damage the liner or compromise the pool's stability.

Installation by our professional teams generally takes 3 to 4 hours, depending on the size of the pool, the accessibility of the land, and the on-site conditions. If you are doing the installation yourself with the help of a few people, plan for a full day.

It's best to open your pool early in spring, as soon as the ice has melted and before the water gets too warm. Consult our opening guide for all the steps to follow.

Consult our closing guide to follow all the necessary steps to protect the pool, liner, plumbing, and equipment during winter.

Bring a water sample to one of our stores for a complete analysis or use our online water test. The results will help you determine the adjustments and products needed to restore water quality. Feel free to consult our guide on how to solve visual problems with your pool water.

During the summer season, it is recommended to run the pump and filtration system 24 hours a day to ensure constant circulation and maintain clear water. Feel free to consult our maintenance guide to learn how to properly maintain your pool pump.

The products you'll need vary based on your water analysis results. Please refer to our maintenance guide for recommended products and proper usage instructions.

It is recommended to test your pool water at least once a week. More frequent testing may be necessary after heavy rain, a period of intense heat, or significant pool use.

Regular maintenance is essential to keep your water clean, clear, and well-balanced. Consult our maintenance guide for the steps to follow, the parameters to check, and the recommended products.