Tips and advice

The large variety of videos we shot let you know about Trévi quality benefits and its wide product range, show you the installation steps of our products, provide you with use and maintenance tips and offer you on-line technical support.

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Bulles ou plis qui apparaissent sur la toile d'une piscine creusée
Pleats or bubbles under your in-ground pool liner
YT: Pleats or bubbles under the pool liner are usually caused by groundwater seeping underneath the pool and pushing up on the liner. When groundwater rises too quickly, it will put pressure on the pool base and your liner will float. As groundwater builds up and seeps through the concrete, air enters behind the liner, causing air bubbles and pleats. You can and should control groundwater levels before any air bubbles or pleats appear, for they might weaken or damage the liner. Check the dry well frequently, particularly in the spring and fall when there are heavy rains. Once the pool is closed for the winter and the water level in the pool has been lowered, it is even more important to control groundwater levels. The water level in the dry well should be kept lower than 18 inches. If it is higher than that, drain the excess with a submersible pump. Don't simply drain the pipe in the dry well, but all the water around the pool as well. In some cases, that may take hours or days.
Trevi
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Bulles d'air qui sortent du retour d'eau
Air or bubbles coming out of water return
You may notice air bubbles coming out of your water return. If your pool has an ozone water treatment system, a bubble stream is normal. An ozone system sucks air into the return flow. If you don't have an ozone system and air bubbles are coming out of your return lines, contact Trevi customer service at 514.228.7383 ext. 2200, or call toll-free at 1.800.448.7384 ext. 2200.
Trevi
Proudly made in Quebec
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Comment amorcer une pompe de piscine
Priming your in-ground pool pump
When starting up your pool pump after winter or after you turn it off to clean the pool pump strainer basket or filter, the pump might need a bit of priming. Never let the pump run dry, as running a pump with no water can damage the pump and the motor. If the pump is leaking water and sucking in air, remove the pump lid, fill the pump strainer box with water, put the lid back on and restart the motor.
Trevi
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Avoir une lumière dans une piscine creusée pour créer une ambiance parfaite
A light in an in-ground pool creates a perfect atmosphere
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Proudly made in Quebec
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Entretien d'un spa
Spa maintenance
Before we begin, I’d like to remind you, or point out for those who didn’t know that as a Trevi customer, you have access to the Customer Access portal on our website. When you’ll log in to the Customer Access, you’ll have access to a number of documents that will be very useful for maintaining and operating your spa. You’ll also find many videos that will help you operate your spa in the Tips and Advice section on our website. For example, you’ll find tutorials on how to use one of the maintenance kits that you can find at Trevi, depending on the branch where you buy your products. There are also tutorials on how to change the fuses in your spa if one breaks, and so on. It will be one more tool to help you maintain and operate your spa. Another very important and useful website is that of our supplier Gecko. Based in Quebec, they supply everything related to pumps and spa electronics. You can see their web address right now. This website is very well done. You’ll also find various video tutorials. We’ll come back to these later, but among other things: how to use your spa keypad or the in.Touch system that allows you to control your spa remotely with your smartphone. How to install the system properly, how to operate your spa remotely with your smartphone. In short, the website of the Quebec company Gecko, which manufactures many of the Trevi spa components, will be a very useful tool for you to operate your spa properly. RECEIVING YOUR SPA To begin, let’s look at the different steps you’ll have to do when you receive your spa at home. Obviously, the delivery team will drop the spa where you’ve made your base, and once the electrical connection has been made by your electrician, the first step will be to find the cartridges. Depending on the model of spa you have, the cartridges can be found inside the skimmer: we’ll look at the two types of skimmers that can be found on Trevi spas. Cartridges can also be found inside the spa where there is what we call the pack, the electronic brain of the spa is, if you like, where the electrician will have plugged in your spa. So, if your cartridges aren’t inside the skimmer, they’re inevitably inside the spa. To access them, the first step is to remove the skirt panel beneath the keypad. Depending on the spa model you have, there are screws you’ll need to unscrew with a square-headed screwdriver. Now, some Trevi spas have larger screws that require no tools to unscrew them. You can do this by hand, simply by removing the skirt panel beneath the keypad. You will then remove the polystyrene foam in front of the pack and reach inside to find the cartridges of your spa. If your cartridges are not inside your spa, it means that they are inside the skimmer. As I mentioned earlier, there are two types of skimmers for Trevi spas. The first type of skimmer has a grid. To access the cartridges, you will need to remove the grid. Of course, you need to cut the tie wrap to be able to remove it. Once this is done, you can access the cartridges and remove them. The second type of skimmer found on Trevi spas is tube-shaped. The cartridges are found inside them. To access the cartridges, you need to cut the tie wrap, then unscrew the retaining ring to remove the tube, which will give you access to the cartridges. You can now remove them. Once everything is removed, you can screw the retaining ring back on before placing the tube. However, don’t put the cartridges back in just yet, because as we’ll see, once we’ve started the spa, the first step is to do a thorough cleaning.
Trevi
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Entretien d'une piscine hors terre
Above-ground pool maintenance
Here's all the steps for a good above-ground pool maintenance : 1:29 - skimmer3:20 - three-way valve4:39 - ball valve5:13 - pump9:31 - three-way valve11:17 - filter : when to clean it12:44 - filtrer : how to clean it17:20 - water heaters19:08 - water treatment systems19:43 - salt system : adding salt22:17 - salt system : chlorine production23:56 - salt system : cleaning the cell24:52 - ozone system26:51 - water return27:26 - water chemistry30:29 - vacuuming
Trevi
Proudly made in Quebec
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Comment bien organiser l’ouverture de sa piscine
How to properly open a pool
⚠️⚠️ SVP, notez que la démonstration a été faite sur une piscine creusée. Par contre, pour ceux et celles qui ont une piscine hors terre à la maison, il sera important d'inverser les 2 étapes suivantes: Remonter le niveau d'eau au 3/4 de l'écumoire et Remettre les équipements en place sur la piscine sinon l'eau s'écoulera par votre filtreur et le tuyau relié à l'écumoire. Il faut cependant s'assurer que le niveau d'eau est remonté avant de partir la pompe. ⚠️⚠️ -------- Lorsque vient le temps d'ouvrir sa piscine au printemps, il est important de bien s'organiser avant de débuter. Certaines étapes doivent se faire selon un ordre précis afin d'éviter d'endommager les équipements. - S'assurer que la toile de la piscine et les équipements sont toujours en bon état. C'est aussi le bon moment pour changer le sable du filtreur si nécessaire - Remonter niveau d'eau au 3/4 de l'écumoire (pour une piscine creusée seulement) - Enlever les feuilles dans la piscine - Remettre l'équipement en place sur notre piscine et mettre la pompe en fonction - Ajouter une trousse d'ouverture afin de rendre l'eau claire - Remonter niveau d'eau au 3/4 de l'écumoire (pour une piscine hors terre) - Passer l'aspirateur afin de nettoyer la piscine lorsque le fond est visible - Faire analyser l'eau en magasin à l'aide d'un échantillon
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Comment adoucir l'eau de votre spa
How to soften the water of your spa
Plusieurs accessoires vous permettront d'optimiser l'expérience dans votre spa, mais certains produits vont aussi rendre votre moment plus agréable. Il y a bien entendu tous les produits chimiques afin de conserver votre eau bien propre et sécuritaire à la baignade, mais d'autres produits servent avant tout à adoucir l'eau et à la rendre plus claire. Selon la succursale où vous vous présenterez, trois produits seront offerts à vous : le Optimizer Plus, le Spa Complete ou le Pearl Spa. Le Optimizer Plus et le Pearl Spa ont la même fonction, soit d'adoucir l'eau. Vous pouvez les mettre directement dans l'eau du spa, laissez agir une quinzaine de minutes et vous êtes prêts à vous tremper. Pour le Optimizer Plus, vous aurez tous les bénéfices du produit si vous le laissez agir de 3 à 4 heures avant la baignade. Ces deux produits laisseront une sensation de douceur sur votre peau mais ils rendront aussi encore plus efficaces les produits chimiques que vous aurez mis au préalable dans l'eau de votre spa. Ils empêcheront aussi la corrosion sur les surfaces métalliques. Une autre belle option pour adoucir l'eau de votre spa est le Spa Complete. Il a trois fonctions bien précises en plus d'avoir une fragrance de lavande et d'eucalyptus. Il va donc rendre l'eau bien claire et limpide, la nettoyer en plus de l'adoucir. Ajoutez la quantité requise directement dans l'eau du spa et laissez agir une quinzaine de minutes. Il est donc effectivement important de garder une eau bien propre, mais l'utilisation de certains produits, tels que ceux mentionnés ci-haut optimisera encore plus votre expérience.
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