Tips and advice

When you want to empty your spa by gravity for the first time, you need to find the drain valve first. Take it out of the spa by carefully pulling on it with pliers, then unscrew it. Afterward, you can connect a conventional garden hose and you will notice that the water does not come out instantly. It is to prevent the water to flow on you once you remove the lid and while you connect your hose. If you carry out the manipulations for the first time, there will be a resistance when you will try to release the valve. Use a flat-head screwdriver and detach the junction to release the valve. Do not pull the hose, it could damage your spa valve. Emptying a spa by gravity can take a few hours, therefore you should plan this in advance mainly if you are doing it during colder days. You must prevent any ice from forming in the spa’s pipework once the spa is empty. You could also get hold of a submersible pump in one of our Trévi stores if you want to do the work faster.

Underwater lights in an in-ground pool create a magical effect, one that is even more interesting when the lights are all the same colour. Gaia and Atom lights come in a wide range of colour choices. Make the most of an easy to synchronize, easy to use lighting system.

If you notice sand at the bottom of the pool and you own a sand filter, that might mean the filter is leaking sand into the pool. Although still often referred to as "sand filters", modern filters used ground quartz or glass sand as the filtration medium. If what you have at the bottom of your pool really is sand, then it is dirt and should be vacuumed out. On the other hand, if it is the filtration medium, you can scoop it up with your hands. It will fall to the bottom of the pool directly under the return pipe. If you are unable to remove it with your hands, vacuum it and send the water into the street, where you'll see the glass sand coming out of the vacuum hose. If glass sand is leaking into the pool, then the standpipe or laterals in the pipe are probably cracked or broken and need to be replaced. To see if that is indeed the case, change your filtration medium (consult our YouTube video to see how it's done). Once the glass sand is removed from your filter, you can check the standpipe and laterals for cracks or damage. If they seem to be in good working order, it may mean that not only has the filtration medium been worn down to dust after many years of service, but it is no longer filtering contaminants and is also leaking back into the pool.

If you have a 2-speed turbo injection pump for your above-ground pool, there are 4 programming options available. Option 1: High speed 24 hours a dayOption 2: 18 hours at high speed, 6 at low speed Option 3: 12 hours at high speed, 12 at low speed Option 4: 6 hours at high speed, 12 at low speed Our consultant will explain how to program your pump and how to choose the best option depending on the season.

Programming a variable speed in-ground pool pump is a simple matter. Make sure you know how the pump functions. Our consultant explains how to do it.

To keep your pool water clean, the filtration system must be in good working order. If you notice low water pressure in the return pipe, first check the water level in the pool. The water level should be at around 3/4 up the skimmer door's opening. If it's too low, the pump will have trouble priming and the water pressure will drop. The pressure gauge on top of the filter is also a good indicator of where the problem lies. If the gauge indicates lower than normal pressure, there might be an obstruction or flow problem before the pump, or maybe even a leak. A high pressure reading means your filter system isn't allowing water to flow through fast enough. Do a backwash to flush out contaminants in the filter. You might also need to clean or replace the filter cartridge. Explanations for your normal pressure can be found in the video.

Some in-ground pool steps are equipped with massage jets. Sometimes the jet flow is weak due to an air leak, a clogged or dirty filter, low water in the pool or the wrong setting on the multiport. We explain how to proceed so that everything works properly.

A salt water system control panel provides all sorts of information. Make sure you understand the basics so that you can do what is required. Inspect Cell, No Flow, Check Salt, High Salt, Super Chlorinate... each indicator light refers to a specific problem and how to address the issue.