Before we begin, I’d like to remind you, or point out for those who didn’t know that as a Trevi customer, you have access to the Customer Access portal on our website. When you’ll log in to the Customer Access, you’ll have access to a number of documents that will be very useful for maintaining and operating your spa.
You’ll also find many videos that will help you operate your spa in the Tips and Advice section on our website. For example, you’ll find tutorials on how to use one of the maintenance kits that you can find at Trevi, depending on the branch where you buy your products. There are also tutorials on how to change the fuses in your spa if one breaks, and so on. It will be one more tool to help you maintain and operate your spa.
Another very important and useful website is that of our supplier Gecko. Based in Quebec, they supply everything related to pumps and spa electronics. You can see their web address right now. This website is very well done. You’ll also find various video tutorials. We’ll come back to these later, but among other things: how to use your spa keypad or the in.Touch system that allows you to control your spa remotely with your smartphone. How to install the system properly, how to operate your spa remotely with your smartphone. In short, the website of the Quebec company Gecko, which manufactures many of the Trevi spa components, will be a very useful tool for you to operate your spa properly.
To begin, let’s look at the different steps you’ll have to do when you receive your spa at home. Obviously, the delivery team will drop the spa where you’ve made your base, and once the electrical connection has been made by your electrician, the first step will be to find the cartridges. Depending on the model of spa you have, the cartridges can be found inside the skimmer: we’ll look at the two types of skimmers that can be found on Trevi spas. Cartridges can also be found inside the spa where there is what we call the pack, the electronic brain of the spa is, if you like, where the electrician will have plugged in your spa. So, if your cartridges aren’t inside the skimmer, they’re inevitably inside the spa. To access them, the first step is to remove the skirt panel beneath the keypad. Depending on the spa model you have, there are screws you’ll need to unscrew with a square-headed screwdriver. Now, some Trevi spas have larger screws that require no tools to unscrew them. You can do this by hand, simply by removing the skirt panel beneath the keypad. You will then remove the polystyrene foam in front of the pack and reach inside to find the cartridges of your spa. If your cartridges are not inside your spa, it means that they are inside the skimmer. As I mentioned earlier, there are two types of skimmers for Trevi spas. The first type of skimmer has a grid. To access the cartridges, you will need to remove the grid. Of course, you need to cut the tie wrap to be able to remove it. Once this is done, you can access the cartridges and remove them. The second type of skimmer found on Trevi spas is tube-shaped. The cartridges are found inside them. To access the cartridges, you need to cut the tie wrap, then unscrew the retaining ring to remove the tube, which will give you access to the cartridges. You can now remove them.
Once everything is removed, you can screw the retaining ring back on before placing the tube. However, don’t put the cartridges back in just yet, because as we’ll see, once we’ve started the spa, the first step is to do a thorough cleaning.
