Delivery policy for online purchases

GENERAL TERMS AND CONDITIONS

GENERAL CONDITIONS OF USE AND SALE

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SITE AND MAKING A PURCHASE.

The use of this trevi.com web site (the "Site") operated by Trevi Inc. ("Trevi" or "we" or "us") is governed by these terms and conditions (the "Terms"). These Conditions apply to your use of the Site and to any purchase you make on the Site in addition to our Delivery Policy and Return Policy. By using the Site, you agree to abide by these Terms. If you do not agree to these Terms, please do not use the Site and do not make a purchase from the Site.

These Terms and Conditions may be modified at any time and without prior notice by Trevi. Any changes will take effect as soon as they are posted on the Site. Your use of the Site will be subject to the most recent version of the Conditions posted online. In the event of a conflict between an amendment and an earlier version of the Terms and Conditions, the more recent version shall prevail. Please check the Terms and Conditions regularly. If you do not or cannot accept these Terms or any updates to them, please immediately stop using the Site.

TERMS OF USE OF TREVI.COM SITE

Intellectual Property

It is strictly prohibited to use any trademarks or logos reproduced on this Site without the prior written permission of their respective owners. You may not upload, post, publish, transmit, reproduce or distribute in any way information or other material obtained from the Site that is protected by copyright or other intellectual property rights, or derivative works therefrom, without obtaining written permission of the owner of such right.

Links to other websites

The Site contains links to websites operated by third parties. By clicking on these links, you leave the trevi.com site. Trevi has no control over the operation of these Internet sites and the fact that they are listed on the Site does not in any way engage the responsibility of Trevi. We recommend that you pay particular attention to the conditions of use and policies applicable to these sites, particularly with respect to the practices of these third parties regarding the protection of your personal information.

CONDITIONS OF SALE OF THE TREVI.COM SITE

Accuracy of information

We make every effort to ensure that the information on the Site is complete and accurate. However, we do not guarantee that the information on the Site is free of errors, incomplete, or up to date. We assume no responsibility for any errors or omissions that may appear on the Website, including information relating to product descriptions, prices, and availability. All prices shown are in Canadian dollars.

Trevi reserves the right to correct any errors, inaccuracies, or omissions at any time without notice or liability toward you. Trevi also reserves the right to modify, at any time, information on prices and availability of products, and any other element of the content of the Site without notice.

The product illustrations displayed on the Site are for information purposes only. It is possible that the products may differ somewhat from their illustration, particularly with respect to colors and patterns. Certain weights and measures are also approximate and are provided for convenience only. We invite you to always read the complete product description before making a purchase. In addition, the products displayed on the Site are subject to availability. Although we endeavor to update the Site as frequently as possible based on available inventory, it is possible that a delay may occur in updating the Site and that, as a result, a product may not be available even if it is displayed as such on the Site. If the desired product is not available, Trevi reserves the right not to accept your order or to cancel it according to the terms described below in the section "Refusal or Cancellation of an Order.

Availability of products

The delivery date is provided as an indication only. The expected delivery times are for above ground pools from 14 to 30 days, for garden furniture from 14 to 30 days, for pavilions from 14 to 30 days, for heat pumps from 14 to 30 days, for accessories and small pool equipment from 3 to 7 days and for chemicals from 3 to 7 days.

Method of payment/invoicing

Payment by credit card is the only form of payment that allows you to make online purchases on the Site. Only VISA and MasterCard credit cards are accepted.

User account

You may need to create a user account and password to order products online. You are responsible for any and all use (including unauthorized use) of your account and for maintaining the confidentiality of your information. We assume no obligation to verify the identity of the person using your account and you are entirely responsible for the purchases that are made. We reserve the right to suspend or cancel your account with or without cause at any time and without notice.

Refusal or cancellation of an order

Receipt of a confirmation email does not constitute an acceptance of your order or an offer to sell a product.

We reserve the right not to process, accept or cancel, at our sole discretion and at any time, an order including, without limitation, if the desired product is out of stock, if there is an error in the price display or if important information about a product is missing or inaccurate on the Site. In addition, we reserve the right, without prior notice, to limit the quantity of any product for any order or to refuse an order for any reason whatsoever. If we do not process, refuse or cancel an order pursuant to the foregoing, we will notify you and you will not be charged, if charged, we will refund you. Trevi disclaims all liability in the event of a stock shortage, pricing error, and for any damage that may result or be caused by any delay in delivery.

Delivery

The Company will take reasonable steps to meet the delivery date indicated but cannot be held responsible for delivery delays due to causes beyond its control, including but not limited to force majeure and bad weather.

Deliveries will be made outside the building only. The Purchaser accepts that delivery is made in his/her absence and that the parcel is left in front of his/her door. In case of theft,the Company will not be held responsible.

Upon delivery, if an item or part is missing or damaged, the Purchaser must contact us through our help center within 10 days of receiving his/her purchase in order to coordinate the exchange or delivery of the missing or damaged item.

Final sale. No refund or exchange

Sales are final. No return, exchange, credit, or refund.

ABOVE-GROUND POOLS, PAVILIONS AND GAZEBOS

Swimming pools, pavilions, gazebos, and accessories purchased through the Site ARE SOLD WITHOUT INSTALLATION. You are therefore solely responsible for:

a) The installation of the swimming pool, pavilion, gazebo and their accessories (if applicable). You will also be solely responsible for all costs and fees related to the preparation, installation and hook-up.

b) The choice of location for the pool, pavilion or gazebo. You will be responsible for ensuring that the location you choose complies with municipal and provincial regulations, including setbacks from the property boundaries and the airspace above the site.

c) Notifying the companies and organizations concerned with the installation of the pool, gazebo or pavilion, including electricity, water, sewer, gas and telephone providers, and municipalities, organizations and departments as appropriate.

You can download all warranties for these products as well as operation and maintenance guides, procedures and other useful documents from www.trevi.ca.

WE REMIND YOU THAT ALL SALES OF SWIMMING POOLS, PAVILIONS, AND GAZEBOS ON THE SITE ARE FINAL SALES. NO RETURNS, EXCHANGES, CREDITS OR REFUNDS.

PROTECTION OF YOUR PERSONAL INFORMATION

Trevi is concerned about the protection of your personal information. Please refer to our Privacy Policy to learn about our practices regarding the collection, use, disclosure and retention of personal information.

LIMITATION OF LIABILITY

You understand and agree that use of the Site is at your own risk. The Site and the information and materials contained therein are provided on an "as is" basis, without warranty of any kind, either express or implied, including, but not limited to, warranties as to the security of the Site. Trevi disclaims all responsibility and makes no warranties, including but not limited to a warranty of fitness for a particular purpose or a warranty of reliability and accuracy of the information and elements contained on the Site. We do not guarantee that the Site will always operate uninterrupted or that it will be free of errors, including but not limited to errors in pricing and/or availability of products, failures or breakdowns, that it will be free of any harmful or damaging components, including but not limited to computer viruses and bugs, or that it will be secure or protected against unauthorized access.

In no event shall Trevi and its directors, officers or employees be liable for any costs, expenses (including attorneys' fees), losses or damages whatsoever including, without limitation, direct, indirect, special, exemplary, punitive and consequential damages (including, without limitation, damages resulting from lost profits, loss of data or business interruption) arising out of or in connection with : (i) any error or information that may be found on the Site; (ii) any decision by you directly or indirectly based on the information contained on the Site; (iii) your use of or inability to use the Site; (iv) any failure, error, including, without limitation, a display error as to the price or availability of products; (v) a breakdown relating to the Site; (vi) the collection, use, security, disclosure or retention of your personal information in connection with the Site; and (vii) any computer viruses or bugs in your computer equipment, whether or not caused by your access to the Site. In addition, Trevi will not be liable for the total or partial non-performance of its obligations to you, or for any damages or losses you may suffer, if such non-performance, damages or losses result from an event of force majeure or from circumstances beyond its control. Some jurisdictions may not allow certain limitations and exclusions of liability or damages and may provide for rights and obligations that differ from these Terms. If such laws apply to you, these Terms and Conditions shall apply to the fullest extent permitted by such laws.

WITH THE EXCEPTION OF MANUFACTURERS' WARRANTIES FOR PRODUCTS OFFERED FOR SALE ON THE SITE AND LEGAL WARRANTIES PROVIDED BY LAW, TREVI MAKES NO REPRESENTATIONS OF ANY KIND, IMPLIED OR EXPRESS, REGARDING ANY PARTICULAR USE FOR WHICH A PRODUCT MAY BE INTENDED.

COMPENSATION

By using this Site, you agree to defend, indemnify and hold harmless Trevi, its directors, officers and employees from and against any and all claims, suits, demands, liabilities, costs (including attorneys' fees), damages (including direct, indirect, special, exemplary, punitive and incidental damages) arising out of your use, browsing or connection to the Site, or any other breach of these Terms and Conditions related to the use of the Site.

GENERAL

These Terms are governed exclusively by the laws of the Province of Quebec excluding all rules of private international law or conflict of law, except where prohibited by law. Any dispute, recourse or claim arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction in the Province of Quebec, except where prohibited by law.

These Terms and Conditions and the documents referred to herein constitute the entire agreement between Trevi and you with respect to your use of the Site and purchases made on the Site. No action taken by Trevi to insist upon or enforce strict performance of any provision of this agreement or failure to insist upon performance shall be construed as a waiver of any provision or right. In the event that any provision of this Agreement is found by a court of competent jurisdiction to be void, invalid or otherwise unenforceable, such judgment shall not affect the remaining provisions of this Agreement.

SHELTERS

DELIVERY

The Purchaser accepts that delivery is made in his/her absence and that the parcel is left in front of his/her door. In case of theft,the Company will not be held responsible.

GOVERNING LAW

The Purchaser is responsible for checking with the municipality in which the merchandise shall be installed the laws,

regulations or orders in effect applicable to the installation and maintenance of the merchandise. The Company makes no

representation about the relevant municipal regulations or orders, and shall not be required to pay the Purchaser in the event of

whatever impediment with respect to the applicable regulations or laws.

OBLIGATIONS OF THE PURCHASER

The consumer agrees and undertakes:

a) To provide storage for the Merchandise sold from April to October of each year;
b) To maintain and keep the Merchandises sold free of any accumulation of ice, glazed frost or snow in all its forms, dead leaves and any other substances, at its sole cost and expense. In strong winds, close both doors (front and rear) if necessary.
c) It is expressly agreed that all damages resulting from the use by the Purchaser or by anythird party with or without the Purchaser’s consent will be at the Purchaser’s entire and exclusive responsibility.

d) Be responsible for the measurements provided for the shelter dimensions (length, width and height).
e) If the installaton is done by Trevi, during installation, clear the installation site and leave nothing in the parking lot where the installation will take
f) The location he has chosen for the installation of the shelter (including anchors or other parts) is within the limits of his property.

THE WARRANTY

The warranty is available at : https://espaceclient.trevi.com/detaillants/papeterie/garantie_abris.pdf

This warranty does not cover:

a) The damages caused by ice, ice movements, fire, animals, vegetation, vandalism, extreme weather conditions and fortuitous events.
b) Slumping due to snow c) Damages caused following long exposure to sunlight. d) Damages caused to persons and goods.
e) Wear and normal fading of the canvas and other components of the shelter.
f) Damages caused during storage. The canvas must be dry, free of leaves or any other dirt and debris during storage.
g) Damages caused by improper installation that wasn't done by the Company.
h) The sections of the canvas being connected by a seam, since it is practically impossible to guarantee

total watertightness.

Water infiltration is not considered as a manufacturing defect.

Note: The temporary car shelter canvas is designed for winter use.

THE ANCHORS

Anchoring is mandatory if the shelter is installed by Trevi.

If the Purchaser carries out the installation himself, Trevi strongly recommends the installation of permanent anchors.

The Purchaser understands and accepts that the anchors ar permanents, once installed.

The anchors must be installed on an asphalt surface, plain pavers or concrete.

This Contract is governed by the laws of the Province of Quebec, without regard to conflict of laws principles that would require the application of the laws of another jurisdiction. It is agreed by and between the Client and Trévi that all disputes and matters whatsoever arising under, in connection with or incident to this Contract shall exclusively be litigated before the courts of the Province of Quebec, to the exclusion of the courts of any other jurisdiction, province or country

FURNITURE , PARASOLS , GAZEBO, SWINGS AND SAUNA

Work performed by Third Parties: The Purchaser acknowledges that: (i) Trevi makes no reference or recommendation regarding the products or services of Third Parties; (ii) Trevi makes no representation or warranty of any kind with respect to the products or services of Third Parties; (iii) Trevi assumes and has no responsibility for the products or services of Third Parties; and (iv) any contract between the Purchaser and Third Parties is at the Purchaser's risk.

DELIVERY

Prior to any delivery by the Company, the Buyer undertakes to clear as much space as possible to allow the Company to proceed easily and safely with the delivery, including aisles, corridors and entrances which must be free of obstacles.

The Buyer also undertakes to protect fragile or valuable objects and to cover and protect all surfaces that may become snagged during delivery.

The Buyer understands that during delivery, grass and plantings of all kinds may be damaged and/or the floor of the building may be soiled.

The Buyer undertakes to have a responsible adult present at all times during delivery, in particular to confirm that the product delivered is in good condition and conforms to the product purchased.

CARE GUIDE

To help you keep your furniture looking its best, here are a few maintenance tips:

FURNITURE - Regular cleaning with non-abrasive products will preserve your furniture's original beauty.

If you plan to leave your furniture outside in autumn, it's a good idea to regularly remove any dead leaves that may have accumulated to prevent the formation of stubborn stains. Wooden furniture should be stained at least once or twice a year to maintain its appearance and durability.

A thorough cleaning is recommended to prepare your furniture for winter.

For storage, a garden shed or basement is ideal.

Although most furniture is guaranteed against the effects of the cold, it would be wise to store it indoors during the winter because of the damage it could sustain.

Or at least protect it by storing it away from the elements.

Please note that your furniture cover is designed to protect against the harmful effects of the sun, is not waterproof and should never be used to winterize your outdoor furniture.

We recommend treating the cover with a protective waterproofing and anti-uv coating. If the cover is used during the winter season, this could cause premature wear and/or discoloration. FABRIC - Follow the instructions supplied or consult your sales representative.

For teak furniture, a treatment is recommended if you wish to preserve the original appearance, otherwise the furniture will change color and its lifespan may be reduced. Returned goods will be subject to inspection and a decision on whether or not to apply the warranty will be sent to the customer within ten (10) working days.

IMPORTANT NOTICE

PARASOLS

In the event of wind, remove the parasol immediately, as even when closed it could be blown away, damaging the parasol or other nearby furniture. Any damage caused would not be covered by the warranty. So be very careful.

GAZEBO AND SWINGS

All gazebos and swings come with basic warranties that Trevi will respect. It should be noted, however, that Trevi is not responsible for anchoring to the ground, nor for breakage caused by sudden gusts of wind, bad weather or other causes. Please note that these items have a roof designed to protect you from the sun, which is not guaranteed to be completely watertight.

Please also note that the use of "pressure" cleaning systems could be harmful. These systems can cause the fabric to dry out

discoloration and destroy the protective layer blocking UV rays. No warranty will apply if such a cleaning system is used.

If you install your gazebo or gazebo house yourself, it will be your responsibility to ensure that the parts are not damaged during installation due to lack of knowledge or experience.

You must read the instructions carefully before beginning installation.

If the installation is carried out by Trevi, it comes with a one (1) year warranty from the date of installation.

GAZEBOS AND PARASOLS

It is the Purchaser's responsibility to ensure that his gazebo, pavilion or parasol is placed in a location that is level, solid and well drained, and, if necessary, to anchor it properly to the ground. Anchoring hardware is not included. It is the Purchaser's responsibility to clear snow from the roof of his pavilion or gazebo in the event of excessive snow accumulation.

On steel/aluminum models, it is strongly recommended to install a tarp on the roof, as well as one or more support brackets for the winter period.

Therefore, in the absence of regular and adequate snow removal, the product warranty will not apply in the event of total or partial breakage or collapse of the roof of this pavilion or gazebo.

WARRANTIES (full warranties available at www.trevi.ca)

WHAT'S COVERED

This product is covered by the "Manufacturer's" one (1) year limited warranty.

This warranty, valid for the original purchaser only, certifies that this product is free from defects in materials and workmanship on the date of purchase.

This product is warranted for a period of one (1) year from the date of purchase under normal use and service.

Should a structural failure occur within one (1) year from the date of purchase, we will, at our option, repair or replace the defective part or item.

Where applicable, we reserve the right to substitute equivalent merchandise if the model or color of the item in question is discontinued.

Once the warranty has expired, Trevi cannot guarantee the availability of replacement parts.

Exception: In the case of a gazebo, the warranty is three (3) years on materials and one (1) year on labor.

In the case of a sauna, the warranty is 1 year on heating and electricity and 3 years on interior wood siding and exterior siding (including roof, doors and windows).

WHAT IS NOT COVERED

This warranty does not cover items used for commercial purposes, failures caused by improper care, unreasonable or abusive use, vandalism, water infiltration through the roof (except for saunas), damage caused by weight suspended or hooked to the gazebo structure, unhooking and/or breakage of solar screens in high winds if they have not been reassembled in the valance, damage due to frost or natural disasters (winds, hurricanes, hail, tornadoes, etc.) (except for saunas). (except for saunas)), rust, peeling paint, soiling, discoloration, broken glass, purchased parts and the cost of transporting and packing returned goods.

If, when unpacking the item, scissors, a knife or any other sharp object has been used by the Buyer and has damaged the item, Trevi cannot be held responsible and will reject any claim in this regard.

Proof of purchase will be required for all warranty claims.

WINTER STORAGE IS THE CUSTOMER'S RESPONSIBILITY:

If you intend to store your garden furniture, gazebo, swing, etc. outdoors or in an area where frost could cause damage, first make sure to remove any water that may be

extrusions, pipes, joints and connections. To avoid the risk of water seeping into pipes, joints, extrusions, etc., we recommend that you avoid tipping or leaning garden furniture on its side for storage.

Frost damage is not covered by this warranty.

Trevi recommends indoor storage in a heated area.

IF INSTALLATION INCLUDED :

If the gazebo is installed by Trevi, the Purchaser agrees to vacate the site and ensure that it is level before Trevi's installers arrive.

Collection of packing boxes is not included.

GAZEBO / PAVILION / SAUNA INSTALLATION

Customer's responsibility prior to installation:

- Ensure access to the yard.

- Determine the location and positioning of the gazebo/pavilion/sauna (including roof or other parts) and that it is within the limits of your property.

- If you have pets, before the installers arrive, be sure to pick up any droppings that may be on your property, and be sure to keep your pets indoors during installation. - Make sure the gazebo or sauna is available for the installers.

- Make sure the base is solid, level and well drained.

- Clear the area where the gazebo or sauna will be installed before the installers arrive.

- Make sure the base is no higher than 24" from the ground. If the installation is to be carried out on an elevated patio, photos must be sent to Trevi before installation, and additional charges may apply. - Make sure there is at least 24'' clearance around all 4 sides to allow the installers to work.

If the installation team finds a problem with your base, they may ask you to correct the situation before installing the gazebo or sauna. You will then have to reschedule your appointment, and a fee of $250 plus taxes will apply.

IMPORTANT: We strongly recommend that your gazebo or pavilion be anchored, as wind damage is not covered by warranty.

Anchoring hardware and labor are not included in the contract. This step can be performed by the installation team, in which case a fee will be payable on site. If this step is performed by the customer and Trevi must return to upgrade the pavilion or gazebo following installation of the anchors, charges will apply.

ABOVE-GROUND POOLS

Acknowledgement by Purchaser:

The Purchaser acknowledges and warrants the following and acknowledges that each of the following representations and warranties is true:

a) He is the owner of the land where the pool is to be installed; the location he has chosen for the installation of the pool and its equipment (including ladder, steps, solar roller, deck and other accessories, etc.) ("the Location") is within his property limits and complies with all applicable municipal and provincial by-laws, including, in particular, any setbacks from the

(including ladder, steps, solar roller, deck and other accessories, etc.) ("the Location") is within the limits of his property and complies with all applicable municipal and provincial regulations, including setbacks from property lines, and he is solely responsible for choosing the Location for the pool;

b) The subsoil of the Site contains no trees, large rocks, stumps, fill dirt, black earth, rock formations, cement blocks, cement structures, major water veins, construction or other debris, nor any sumps, drains, basins, wires, cables, septic tanks, pipes or other works;
c) The maximum anticipated difference in elevation of the site where the pool and its various devices will be located is 4" in its longest section and the deepest point anticipated in the centre of the pool, i.e. the lowest point of the pool.

the center of the pool, i.e. the saucer, will be between 0 and 4" below the level of the other parts of the pool floor; with regard to the depth of the excavation, the height

between ground level and the highest part of the pool must be less than half the total height of the pool;

d) The Site is not encumbered by any right or servitude that could prevent or hinder the construction or use of the pool, and the airspace above the Site is free of any obstacle and complies with the regulations and any standards imposed by Hydro-Québec;
e) The Purchaser has notified the companies and organizations concerned of the installation of the pool, in particular electricity, water, sewer, gas and telephone suppliers, as well as municipalities, organizations and agencies.

municipalities, agencies and government departments;

f) The surface and subsurface water conditions of the Site are suitable for the construction and use of a swimming pool, and that in order to ascertain such water conditions, the Purchaser has

conditions, the Purchaser has taken the necessary steps with the municipalities, ministries and other organizations concerned;

g) Without limiting the generality of the foregoing, the Purchaser confirms that it has communicated to the Company all particularities, distinctions, anomalies and all relevant/important antecedents relating to the land where the pool is to be installed, to the Site, as well as any other information relevant to the proper performance of the Company's obligations hereunder.

Consent for Sanimarc/Biogard Marketing Materials

The Purchaser hereby gives its informed and voluntary consent to receive marketing materials, including promotional emails, newsletters, product updates and other related communications, on behalf of Trevi, a company operating under the laws of Quebec. The Purchaser understands that these marketing materials may include information about Trevi's services, products, special offers, events and other relevant content. The Purchaser acknowledges that he/she is providing this consent without any form of coercion and is aware that he/she may withdraw his/her consent at any time by following the unsubscribe instructions provided in the marketing communications. The Buyer is aware that Trevi will process my personal information, including contact details, for the purpose of sending marketing materials. He understands that his personal information will be processed in accordance with Trevi's Privacy Policy and in compliance with applicable data protection laws in Quebec. By providing this consent, he/she confirms that he/she has read, understands and accepts the terms and conditions set forth herein, and grants Trevi permission to send marketing materials to the contact information provided herein.

It is the Purchaser’s responsibility to have his water analyzed (free) each month and to keep the written results of these analyses. The Buyer agrees to follow the procedures available in store or online via custumer access and videos on how to close the pool, which is essential to the good

maintenance of the swimming pool (www.trevi.ca).

DELIVERY

Prior to any delivery by the Company, the Buyer agrees to provide a direct access of 52 inches wide, from the street to the location chosen bu the Buyer for the deposit of the goods. Direct access must not include any obstacles or steps.

The Buyer must provide a sufficiently large location, equivalent to the dimensions of 2 to 4 pallets of 48 inches by 48 inches, depending on the dimensions of the pool.

The Buyer also undertakes to protect fragile or valuable items and to cover and protect all surfaces that may be damaged during delivery.

The Buyer understands that during the delivery, the grass and plantations of all kinds may be damaged and/or the floor of the building may be soiled.

OBLIGATIONS OF THE BUYER PRIOR TO THE INSTALLATION OF THE POOL :

Obtaining an installation and construction permit from the municipality.

Contacting your insurer to make sure your pool is insured in case of damages which are not covered by the Trevi warranty. See the exclusions indicated in your Trevi General Warranty.

Selecting a location for the pool and filtration system prior to delivery. The Purchaser must place a post at the exact center of the location where the pool is to be installed.Buying patio stones for the filtration system : two 24'' X 24'' stones. Add two more 24'' X 24'' stones if there is a heat pump. Make sure there is a 24'' free space all around the heat pump or water heater. See specifications depending on the type of water-heater or heat pump because a greater clearance may be required.

If a natural gas or propane water heater is on the contract, a poured concrete slab is required for its installation. It must be present for plumbing installation. Note that patio slabs are not compliant for this type of product.

Ensuring that there is no electrical wire above the pool or sprinkler system in the ground that could cause problems.

If a salt system is installed, make sure that your electrician install a ground so that your Trevi warranty is not altered.Ensuring adequate access for installation crew.

In the case of a replacement and/or repair of a pool or a liner,, the deck must be removed or raised at least 6 inches so that the pool can be installed as close as possible to the deck. If the deck is not removed or raised, the pool will be installed at a distance of at least 4 inches from the deck.

If the angles of the new pool are not identical to the pool being replaced, the Purchaser shall Be responsible for filling the empty spaces between the pool and the deck.

The Purchaser is responsible for reinstalling the deck after the pool installation is completed.

Providing for the availability of 2 or 3 garden hoses from neighbours or a cistern of water at the time of installation.

The Buyer must provide a direct access of 36 inches wide, from the street to the backyard, for the movement of tools and materials.

The Buyer must ensure that there is approximately 18 inches of clearance around the pool to facilitate the work of the installation team.

If the installation is done at a location where there was a previous pool, the Buyer must clear the river stones or other materials from the bottom of the pool and the existing deck.

The Buyer understands and agrees that he will have to rearrange and readjust the deck following the installation of the new pool.

Ensuring that the pump is plugged directly into an electrical GFI outlet and not into an extension.

The Purchaser is responsible for all landscaping required after pool installation is completed.

SI INSTALLATION INCLUSE :

Collection of packing boxes is not included.

FOR FURTHER INFORMATION, THE FOLLOWING SERVICES ARE EXCLUDED IN PARTICULAR:

a) Electrical installation for accessories (unless specified);
b) Additional work required if soil contains loose soil, large rocks, large stumps, large roots or other large debris;
c) Burying the back-wash hose;
d) GFCI circuit breaker, if pool equipment is less than 10 feet from the water;
e) A saucer larger than 4 inches. If the Purchaser so desires and if the site permits, Trevi will dig a saucer larger than 4 inches for $25 per inch.
f) The maximum planned difference in level of the ground where the pool and its various devices will be located is 4'' in its longest part, and the deepest point planned in the center of the pool, i.e. the saucer,

will be between 0 and 4" below the level of the other parts of the pool floor; with regard to the depth of the excavation, the height between ground level and the highest part of the pool must be less than half the total height of the pool. For sites with a difference in elevation of more than 4'', levelling charges will apply if the work can be done manually. The cost will be $25/inch for round pools 10' to 24' in diameter. For pools 27' to 30' and oval pools, the fee is $30/inch.

If the work cannot be done manually, an estimate of the work to be done will be given to the Purchaser, who will be responsible for doing the work before the pool is installed.

g) Additional costs for small machinery, if necessary, and for leveling the ground if it is not level;
h) Any extra stone used for reinforcement if the elevation of the site makes this necessary;
i) Installation of the filtration system more than 5 feet from the pool. However, if the Purchaser so desires and if the lot permits, Trevi may install the filtration system more than 5 feet from the pool, for an installation fee of

10 per additional foot, including digging but excluding materials. The price of materials will be the subject of a separate contract between the Purchaser and Trevi;

j) Removal of soil, peat and excess rock dust.
k) Trenching for electrical wiring. This must be done by the Purchaser, according to the specifications of the Purchaser's electrician;
l) Installation of the solar roller and solar blanket;
m) The installation of the ozonator sold by Trevi under this Contract. The Purchaser must install it on a pole and the ozonator must be higher than the pool water level in order to be Failure to do so may result in damage to the ozonator;
n) Landscaping after pool installation;
o) Removal of toxic materials that may be present on the Site or in the subsoil of the Site despite the representations made by the Purchaser above. In the event that the toxicity of the excavated material is discovered at the time of installation of the pool, decontamination shall be assumed by the Purchaser or a subsequent contract shall be concluded between the Purchaser and the Company;
p) Services related to any problems with the soil that may involve electrical wires, septic fields, septic tanks, natural gas lines, sprinkler systems or other;
q) Filling the pool, adding chemicals, installing the step or ladder, solar roller, solar cover and fence;
r) All work related to the garden shed;
s) Salt system, unless specifically provided for;
t) All services required as a result of the fact that the wire to supply the pool or heat pump cannot be buried (asphalt, cement or other). A cost estimate will be provided for the time and material required to make the conduit;
u) All services required if the electrical panel is in front of or further away from the front of the house and the wire must pass through the house; and
v) All services required if installation requires more than 50 feet of wire.
w) Should a breakdown occur during a pool repair or renovation, Trevi assumes no responsibility for labour, parts, panels or equipment other than those purchased from Trevi under this order.

Exclusions relating to electrical installations :

a) The digging of the trench for the burial of the electrical cable, if applicable; this digging must be carried out by the Purchaser, according to the specifications of his electrician;
b) All work to be done in the event that: (i) the electrical panel no longer has room for a circuit breaker; (ii) the electrical panel is of a discontinued brand (examples of discontinued panels: Commander, CEB, Sylvania, Sylvania); or (iii) the electrical panel is of a discontinued brand (examples of discontinued panels: Commander, CEB, Sylvania, Sylvania):

Commander, CEB, Sylvania, Taylor, ITE BLLoad enter or Blue Line, fuse panel); (iii) the installation requires more than 50 feet of wire (the price of wire varies according to the market); (iv) the electrical supply

(v) the electrical panel is on the front or closer to the front of the house and the wire must be run inside the house; (vi) the wire to supply the pool cannot be buried (asphalt, cement or other);

c) Any electrical connection or installation, as well as all electrical and/or plumbing work.

Wire prices are subject to change without notice, in accordance with market conditions

OBLIGATIONS OF THE PURCHASER FOLLOWING INSTALLATION OF THE POOL :

-1) As soon as the pool is up and running and filled, the Purchaser must go to the store with a 500 ml water sample for a complete analysis of the pool water. It is the Buyer's responsibility to have the water analyzed (free of charge) every month and to keep the written results of these analyses;

-2) The Purchaser undertakes to take note of the procedures for opening, maintaining and closing the pool; the Purchaser can find this information in the store and on the Trevi website via the customer area and videos (www.trevi.ca).

-3) The Buyer undertakes to fence the pool in accordance with current regulations. To this end, the Company invites the Purchaser to contact his or her municipality for further information (see also www.trevi.ca);

-.4) The Purchaser acknowledges that failure to comply with the Company's recommendations and the obligations under the Contract may result in deterioration of the pool, its use may be affected and the legal warranty may no longer apply;

.5) The Purchaser undertakes to declare without delay to the Company any problem of use or quality of the pool;

.6) The Purchaser undertakes not to orient the slabs in his yard and the gutters of his house and shed towards the pool in order to prevent rainwater run-off from damaging the pool in the long term and voiding the warranty.

.7) The Buyer is responsible for disposing of the cartons and packaging in which the pool and its accessories were delivered.

THE INSTALLATION CREW IS NOT RESPONSIBLE FOR :

- Filling the pool and adding chemical products.

- Installing the removable steps or ladder, solar blanket, reel and fence.

- Any problem involving the ground, such as underground wires, drain fields, septic tanks, natural gas lines, sprinkler systems or other.

- Providing the necessary explanations for the proper functioning of the pool.

QUESTIONS AND CONTACTS

If you have any questions about our terms and policies or if you encounter any problems while using our website, please do not hesitate to contact us through the online shopping section of our brand new help center.